LucharesuFan619 0 Report post Posted February 6, 2005 It's worked fine for me ever since I got it, but all of a sudden yesterday I started getting this screen when I opened it up. I've restarted my computer multiple times, right clicked on the Mozilla Firefox icon on my desktop and scanned it for viruses (none came up), etc. and I keep getting this same screen. Does anybody know what I can do to make it go back to normal? Share this post Link to post Share on other sites
Insane Bump Machine 0 Report post Posted February 6, 2005 did you just install a new extension? That could've caused the problem. You'll probably have to reinstall Firefox anyway. And I mean a complete reinstall, deleting everything except your bookmarks and install everything again. The problem is quite common, just google the message you're getting. Share this post Link to post Share on other sites
LucharesuFan619 0 Report post Posted February 6, 2005 Thanks for the quick reply. I typed in the message exactly as it appears on the above image and searched for that message and got no results. I put quotes at the beginning and end and I left quotes out and both times, no results came up. How do I go about uninstalling it, and once/if I uninstall it, how do I reinstall it? Do I just to Add/Remove Program, or something different? Thanks again. Share this post Link to post Share on other sites
Insane Bump Machine 0 Report post Posted February 6, 2005 Google it without the last line, like this: http://www.google.de/search?q=%22xml+parsi...:De-DE:official Use Add/Remove program to uninstall. Restart your PC. Then locate the Firefox folder and delete everything that's still there. Backup your Bookmarks of course. Then reinstall. Share this post Link to post Share on other sites
LucharesuFan619 0 Report post Posted February 7, 2005 But how do I reinstall it after I've uninstalled it? Share this post Link to post Share on other sites
Insane Bump Machine 0 Report post Posted February 7, 2005 What do you mean? If you don't have the Firefox setup files on your computer anymore just download it again from their homepage: http://www.mozilla.org/products/firefox/all.html Share this post Link to post Share on other sites
LucharesuFan619 0 Report post Posted February 7, 2005 Oh, OK. Thanks! Share this post Link to post Share on other sites