I went there when it was new, and they didn't have many employees. Mrs. Mantegna worked there, on the cash registers. After I got my sandwich I handed over 20 dollars to pay. She looked at it, confused, and asked if I was giving her a tip. She forgot that I didn't even pay yet.
Actually, that reminds me that there have been more times where I could've gotten free food just because the employees forgot to ask for money...
How's the food?
Just OK, a little expensive for what it is. I guess Italian beef isn't my thing, cause I didn't really like that, or the pizza. The meatball subs are better than most, though, and they might have some good desserts.