System Recovery on WindowsXP Not Working!!

[Yuna_Firerose 0]

We got a new computer a few days ago (Hewett-Packard...prolly not spelled right) with Windows XP. Right around the time of NWO last night, it just...froze. After the 'HP Invent' screen when I restarted, I got this message: "Operation Not Found" or something like that. I figured, no prob, I'll just use the System Recovery like I did earlier in the day for the same problem. So, I restarted, and pressed F10.........nothing happened. I can get to 'Setup' from that screen, and the F10 button works in there, so I know that button works. I tried calling the support line for HP, but the phone number didn't work. Can anyone help? ((I'm writing this on a school computer))

[Guest MrRant]

Try tapping F10 but if that doesn't work you can call 208-323-2551

[Yuna_Firerose 0]

I tap F10. I hold down F10. Either way, after about a few seconds, I get the keyboard beeeeeeeeeeeeeeeeep.

 

I TRIED calling that. I got the auto message of "Please put in the area code" shit. Um...hello? Isn't 208 the area code? And if it isn't...THEN WHAT THE FUCK IS?!

[Guest TheGame2705]

Did you dial 1+Area Code? Honestly I know what to do with ME system recovery but not XP.

[Guest Lethargic]

Wow, if it's a brand new computer and you've already had to do system recovery twice, that's not a good sign about the future of that brand new computer. Have you tried booting it in safe mode?

[Yuna_Firerose 0]

Booting in safe mode? Don't think you can do it with this one. Anyway, it works now. System Recovery didn't work, mom said, but..... *shrug* Hey, as long as it works. And the good thing is that we didn't lose any files. Lucky us, eh?

 

Did you dial 1+Area Code?

Yeah, I added a one to the 208 number above....still didn't work.

[Guest Lethargic]

I just hit F8 while it's booting up and it gives me a whole page full of various booting option including safe mode.

[Guest DrTom]

There's a little-publicized toll-free number for HP support, for both personal and business PCs and peripherals.

 

1-800-633-3600

[Yuna_Firerose 0]

Got a question: Since the damned thing sometimes messes up when we turn it on (we joke that it's PMSing), would it be okay to just use 'sleep/stand by' instead of turning it off?

[Guest MrRant]

If it's brand new and doing that then HP will probably replace it. Minus shipping of course.

[Yuna_Firerose 0]

According to the guy at Wal-Mart, the hard drive crashed. So, we took it back, got our $,1000-something money back, and went to Circuit City. Instead of spending all that money, we just used about $800 for the tower, which comes with keyboard, speakers, and mouse (laser-mouse! ...yes, I'm easily excited). We figured that made more sense since we have a good monitor.