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Annabelle

pop ups/computer help

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i need some help please.

 

it seems everytime i go to a website i get various pop ups. this is fine, i guess. but sometimes i get about 60+ pop-ups in a row which eventually freeze my computer. its come to the point now that they come up before i even click on the internet (i have broadband) so i understamd why this happens even if i haven't clicked on the internet. but, its becoming extremely frustrating.

 

i have spybot & a virus scan - but none are able to delete the files that are causing these problems. does anyone know of any program (preferebly free) online that i can download that will delete all of these problematic issues? whenever i go to manually delete the files, it states that they are being used by other programs thus they can't be deleted.

 

please help if you can.

 

thanks

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Run Spybot in safe mode and starting using Firefox or at least get Google toolbar. And it shouldn't even come up (pop-ups) if you dun have any browser open. I have broadband too, I know yo.

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