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Geek Squad

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Geek Squad is owned by Best Buy. They are an on site computer repair service that will fix most software problems and some hardware. They dress like people from late 60's - early 70's NASA folks. (Black pants, white shirt, black clip on tie) and the in home ones drive black and white VW Beetles.

 

Prices are no lower than $129.00 for a service call and can go up from there. A virus/Spyware removal is $159.00 as well as an in-home network setup. (Labor only, does not include the price of equipment so add about another 120.00 if you need a router, etc.)

 

Also, Geek Squad is in their stores. Basically, they are the exact same Computer techs Best Buy has always had but with a different uniform. Some are good, some don't have a clue as to what the fuck they're doing. Generally the in home dudes are the most intellectual Geek Squad agents.

 

Nice idea that's been corrupted since Best Buy took over the company and added it to their in store stuff and made on site with them. I say that because Best Buy managers threaten their Geek Squad agents constantly about making more sales making some of them offer crap you don't need just to get management off their backs. I know, i used to be one until I was told I was going to be terminated for purchasing a dish washer as 'I obviously wasn't buying it for myself'. Good company, with good ideas, but run by some dumb asses.

 

Oh, if you want you can go to www.geeksquad.com or call 1-800-433-5773 (or 1-800-geeksquad)

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One of my friends is on Geek Squad.

 

He fixed my old desktop computer once and it was worse off when he finished it.

 

He took another one of our computers home with him, and when we got it back it was covered in scuff marks and did not work at all.

 

Last time he came by I asked if he could help me fix a problem with my home network (since he has an ITT degree in networking) and he did it, VERY simple problem that I just overlooked one step... (I let him do this because I made sure I supervised EVERY little thing he did just in case he put some weird virus or spyware on it)

 

He had come over under the pretense of a favor and wound up telling me "I need money" AFTER the fact. Had he told me beforehand I wouldn't have been as disgusted with him. Furthermore, I said "well ok, how much?" and he says "20 bucks, more if you have it."

 

So I write him a check for 20 and he gets mad, "You don't have cash!?"

 

I pointed at the street, "There's a bank up that road right there."

 

 

So yeah if he's a represenative of the Geek Squad, I don't want any of them touching my stuff.

 

 

I'm also suspicious that they put their own spyware in there to see what the customers do on the computers.

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