Cherry Blossom Viscount 0 Report post Posted August 13, 2003 Long story short, since there's no telling when my browser may crash, I DL'ed a new Norton Antivirus program to upgrade from my outdated 2000 software and everything was fine and dandy. It found a virus, W32.Pinfi and deleted it. Well, I thought everything was going to be okay, but instead I can't access hardly any of my programs due to the fact that they are "restricted." The W32.Pinfi virus attacks .EXE programs and Norton quarantined and "fixed" a number of .exe programs. However, now that they are "repaired" I can't access any of them due to restriction that are in effect on my computer. That includes IE, but I was able to get around that thanks to an old link. I deleted Norton, which I doubt was smart and now I don't have an anti virus program and I'm at a loss on how to remedy the situation. Please, help. This is very serious. Share this post Link to post Share on other sites
Dr. Tyler; Captain America 0 Report post Posted August 13, 2003 Reformat and reinstall. Share this post Link to post Share on other sites
Cherry Blossom Viscount 0 Report post Posted August 13, 2003 Yeah, wish I could. Too bad I can't. I lost the restoration disk long ago. That's my fault. I never figured it'd come to this. If there are any other suggestions that DON'T require a re-install, I'd be happy to hear them. Share this post Link to post Share on other sites
Dr. Tyler; Captain America 0 Report post Posted August 13, 2003 Running WinXP? Share this post Link to post Share on other sites
Cherry Blossom Viscount 0 Report post Posted August 13, 2003 Nope, Win98. Share this post Link to post Share on other sites
MrRant 0 Report post Posted August 13, 2003 Uninstall and reinstall IE. If you can. Share this post Link to post Share on other sites
Cherry Blossom Viscount 0 Report post Posted August 14, 2003 Well, I managed to get ahold of a Win 98 disk, so I can reinstall Windows. Too bad I can't reformat my frickin' hard drive. I called Gateway Tech Support and the guy sent the file I needed to my e-mail address. But I can't get into my e-mail without the browser thwn the system crashing. So here I am again on the phone with tech suport. Share this post Link to post Share on other sites
Dr. Tom 0 Report post Posted August 14, 2003 A Win98 CD should be bootable, and should allow you to format. If not, you should be able to make a boot disk from within Windows, unless that functionality is gone to you now. Share this post Link to post Share on other sites
Kaertos 0 Report post Posted August 14, 2003 go to symantec.com and look up the virus in their "virus encyclopedia". That will tell you what files would be changed and how to change them back. Share this post Link to post Share on other sites
Dr. Tyler; Captain America 0 Report post Posted August 14, 2003 ...how are you posting if you can't open IE? Share this post Link to post Share on other sites
