Fuzzy Dunlop 0 Report post Posted May 27, 2005 My boss put surveys in everyone's mailbox asking what we'd change about the store, and with the promise that all of these would remain anonymous "so there'd be no excuse not to do one." So I did one. Basically I wrote we shouldn't stay open so late, since nobody ever comes in after 10, we should stop playing the same CD's over the PA all the time, we shouldn't cave in to customers ALL the time, and we should change the sexist policy where only women can be cashiers. I wrote that last one since we seem to have a secret policy where only women can be cashiers, and they have by far the easiest jobs and make the same money the rest of us do. Now, remember, I said these were anonymous? Well, later, she comes up to me while I'm working and says "did you write this?" I thought about just reminding her these are supposed to be anonymous, but then I realized I might be getting a cashier job now, so I said "yes." Then she said that it was rude and in poor taste, and said she'd talk to me about it later. Share this post Link to post Share on other sites
Fuzzy Dunlop 0 Report post Posted May 27, 2005 I'll most likely have part two of this story Saturday night or Sunday afternoon, whenever she decides to talk to me. Share this post Link to post Share on other sites
Guest Vitamin X Report post Posted May 27, 2005 Where do you work at..? Share this post Link to post Share on other sites
Guest Agent of Oblivion Report post Posted May 27, 2005 Doesn't matter. Tell her to go fuck herself. Boss indeed. Share this post Link to post Share on other sites
Sideburnious 0 Report post Posted May 27, 2005 You know, you should see what rights your entitled to in this situation before you have the conversation. She shouldnt have asked you if you wrote something if it's an annonymous survey and she could probably get in trouble for doing so, especially if you get in trouble for it. Share this post Link to post Share on other sites
Black Lushus 0 Report post Posted May 27, 2005 You know, you should see what rights your entitled to in this situation before you have the conversation. She shouldnt have asked you if you wrote something if it's an annonymous survey and she could probably get in trouble for doing so, especially if you get in trouble for it. you CAN NOT get fired or even repremanded for this...I'd sue the shit outta her if she tried anything... on the other hand, she may find your aggressive assertiveness erotic and just wants to fuck you in her office...who knows? Share this post Link to post Share on other sites
MrRant 0 Report post Posted May 27, 2005 Tip Drill the bitch yo. Share this post Link to post Share on other sites
MarvinisaLunatic 0 Report post Posted May 27, 2005 Basically I wrote we shouldn't stay open so late, since nobody ever comes in after 10 Doesn't matter.. we should stop playing the same CD's over the PA all the time Yeah, tell her to get an XM radio and stick it on 202. That should provide a lot of laughs. we shouldn't cave in to customers ALL the time But then, the Customer wouldn't ALWAYS be right now would they? we should change the sexist policy where only women can be cashiers. I wrote that last one since we seem to have a secret policy where only women can be cashiers, and they have by far the easiest jobs and make the same money the rest of us do. You're a man..you're supposed to work harder and make just as much as women who get easier jobs.. you're not supposed to complain about it either..even if it seems unfair to you. Now, remember, I said these were anonymous? Well, later, she comes up to me while I'm working and says "did you write this?" I thought about just reminding her these are supposed to be anonymous, but then I realized I might be getting a cashier job now, so I said "yes." Mistake #3 - saying yes. Mistake #1 was believing they'd be annonymous. Written surveys/questionaires are NEVER annonymous because even if you dont put your name on it, people can usually recognize handwriting. If you do fill in one, and its just a bunch of yes/no, how do you feel questions with checkmarks, just do the checkmarks but never offer up any extra info in the Comments section where your handwritting will tip off whoever reads them. Mistake #2 was actually wasting your time filling it out anyway. Then she said that it was rude and in poor taste, and said she'd talk to me about it later. You really should take this board's advice and then post a follow up thread. Share this post Link to post Share on other sites
Masked Man of Mystery 0 Report post Posted May 27, 2005 we should stop playing the same CD's over the PA all the time Yeah, tell her to get an XM radio and stick it on 202. That should provide a lot of laughs. What's on XM's channel 202? Share this post Link to post Share on other sites
Fuzzy Dunlop 0 Report post Posted May 27, 2005 Hey, thanks for all the advice, guys. I'm working again tomorrow so that'll probably be when she yells at me or whatever. I'm not gonna say where I work just on the extremely unlikely occurence that somebody from my work reads this board and she'd just get even more pissed. Share this post Link to post Share on other sites
Darthtiki 0 Report post Posted May 27, 2005 we should stop playing the same CD's over the PA all the time Yeah, tell her to get an XM radio and stick it on 202. That should provide a lot of laughs. What's on XM's channel 202? I'm thinking O&A Share this post Link to post Share on other sites
kkktookmybabyaway 0 Report post Posted May 27, 2005 Fuck that "confidential" shit -- that's one of the biggest lies of the workplace next to telling an employer that there are certain days of the week you are unable to work and they agree not to schedule you for those days. Seriously, if they tell you that was "not in good taste" again, respond by saying "so was lying to the employees about these being anonymous." The one thing I will defend management on is the cashier double standard. The reason chicks get to be cashiers is because 1) there's not a lot of manual labor involved, so they don't have to be watched over that much, but more importantly, 2) if you or me make a mistake at the register, chances are the customer (usually male) will bitch us out. However, if it's a nice-looking chick, most times the guy will be more understanding because he's talking to a pretty face. It sucks, but that's life. I should point out that the double standard not only apples to guys, but fat, ugly chicks as well. I wish I could relate a story of my fast-food experiences that involved filling out a stupid "What-Can-We Do-Better" form but alas I never filled those things out because I knew they would know who wrote it. However, I did cross out the word "mandatory" add the word "optional" on a grease board one time when our manager made an announcement about a crew meeting that was to take place 6 a.m. on a Saturday (The line went "Attendance is mandatory." It wasn't well-received. In addition, at that meeting I was goofing around with this other kid and had to be moved up next to the manager, in front of the entire crew, and then I fell asleep halfway through the retarded meeting... Share this post Link to post Share on other sites
Fuzzy Dunlop 0 Report post Posted May 30, 2005 She didn't say anything yesterday or today. Share this post Link to post Share on other sites
MrRant 0 Report post Posted May 30, 2005 You're boned. Share this post Link to post Share on other sites
Slayer 0 Report post Posted May 30, 2005 if you or me make a mistake at the register, chances are the customer (usually male) will bitch us out. However, if it's a nice-looking chick, most times the guy will be more understanding because he's talking to a pretty face. It sucks, but that's life. Being an ex-cashier supervisor (i.e. bagger with powars) in grocery, young males were the rarest category of bitchy customer. Even if they had a problem, they were usually cool after remedy (i.e. free shit). The biggest bitchers I remember were old people (either gender), followed by young mothers. You could give them their entire bill for free and they'd still demand your soul as pennance. Share this post Link to post Share on other sites
MrRant 0 Report post Posted May 30, 2005 I spent 5 minutes behind some old people at Safeway today because they didn't want to pay 50 cents more for a thing of strawberries because of a misprint in the flyer that they had a correction up near the strawberries. It was in like 5 different places on the strawberry display as well. This doesn't include the 3 minutes it took these morons to figure out how to swipe and then enter their pin for a debit transaction. Share this post Link to post Share on other sites
The Czech Republic 0 Report post Posted May 30, 2005 on the other hand, she may find your aggressive assertiveness erotic and just wants to fuck you in her office...who knows? Share this post Link to post Share on other sites
kkktookmybabyaway 0 Report post Posted May 30, 2005 Being an ex-cashier supervisor (i.e. bagger with powars) in grocery, young males were the rarest category of bitchy customer. Young males weren't the worst kind of customer. It was the father of a household. One time when I was working at Taco Bell as a cashier, I got bitched out by one of these morons that was trying to order for his entire family but screwed up everything he ordered. Of course it was my fault. 15 minutes later when I was off my shift and getting something to eat before I went home my replacement, some chick whose name I long forgot, was screwing up orders left and right but the male customers were like "that's ok *insert name*" and the manager didn't seem to care either, and even called her some pet name. Oh, was I steamed. It may be different in the grocery world, but in the fast-food realm, you put the cute chick on the frontlines to minimize bitching from stupid father figures... Share this post Link to post Share on other sites
Carnival 0 Report post Posted May 30, 2005 I've always found old people and middle aged women to be the worst customers in my fast food experience. Young males were dicks though, they didn't complain, they just would give dirty looks and talk shit sometimes. Thats a good way to get your meat in your taco substituted for onions. Share this post Link to post Share on other sites
Boner Kawanger 0 Report post Posted May 30, 2005 Playing the same CD over and over? You work at Sam Goody or one of its affiliates, don't you? Share this post Link to post Share on other sites
Ravenbomb 0 Report post Posted May 30, 2005 we seem to have a secret policy where only women can be cashiers, and they have by far the easiest jobs and make the same money the rest of us do. ... Then she said that it was rude and in poor taste, and said she'd talk to me about it later. hmm... Share this post Link to post Share on other sites
Slayer 0 Report post Posted May 30, 2005 Being an ex-cashier supervisor (i.e. bagger with powars) in grocery, young males were the rarest category of bitchy customer. Young males weren't the worst kind of customer. It was the father of a household. I don't remember having near as many problems with young dads as with young moms, although when I did, they were pretty firey too. I guess children really do bring out the worst in people Share this post Link to post Share on other sites
Red Baron 0 Report post Posted May 30, 2005 The worst customers are the ones that come in regularly that order the exact same thing, and if you don't know it, they'll yell at you. Its also nice to tell a customer off and not get in trouble for it. Share this post Link to post Share on other sites
kkktookmybabyaway 0 Report post Posted June 1, 2005 (edited) When I worked at the gas station there was this old asshole that would always come in and get a newspaper and a small coffee -- he was dubbed "one-and-one man" becuase he would say "one and one," meaning newspaper and coffee. He was a bitter, miserable man -- if I didn't have to deal with him I would probably have liked him. Anyway, there was this fat kid I worked with who had the nerve to say to him one day when one-and-one man just bought a coffee the following: "Did you already read your newspaper?" Now, I could understand if this remark was made in a snide manner and One-and-one man countered by saying something rude, but this kid wasn't being snide. One-and-one man then replied "Did you already eat today?" That pissed me off because this kid did nothing to deserve that remark, so I said a few words to one-and-one man, and he replied in turn. For the next few weeks he would come in and act like an asshole toward me, and I would return the favor. The clincher came one Saturday morning when he just threw his two dollars on the counter, and I threw his change back at him. Words were exchanged, and I can't really remember what I said that got me a complaint in my file, but I think I made some remark about how he was going to be dead soon and I wouldn't have to worry about him coming in anymore. One-and-one man -- fucking asshole. This was about 10 years ago so hopefully he's dead by now... Edited June 1, 2005 by kkktookmybabyaway Share this post Link to post Share on other sites