Well, after refusing service, Microsoft caved and had me send in my Box to get repaired. I have to reconnect all my controllers and reaquire all my licenses for downloaded stuff, but the Box is the same. For those that aren't technologically stupid like myself, does that mean they put in a new motherboard/chip? If so, I'm hoping it's one of the new Opus boards, which I've heard are supposed to cool more efficiently. We shall see.